Support and Prevention Service
As part of living in Sheltered Housing or Housing with Care at Sutton Housing Society you will have access to a Support Officer. Having a Support Officer is part of this type of accommodation. The support and prevention team at Sutton Housing Society offers a ‘floating support’ service, which means they are not based in your building all the time. Your Support Officer will make an appointment to see you after you settle. We will assess any needs you may have and help you access any services you may need to help you live an independent, fulfilling life. We will review your support needs either annually or every six months, depending on the level of need.
We can help you with the following and more
- Orientation in your new home and area, ensuring you have the opportunity to make new friends and stay connected to old friends
- Leisure and social opportunities (access to social opportunities in and out of where you live)
- Ask to meet with our Tenant Engagement Officer to look at what we have going on
- Chair based exercise classes in most of our sheltered accommodation
- Employment and volunteering (if you are looking for employment or a volunteering opportunity we can help by pointing you in the right direction and supporting you through the process)
- Access to computer training and classes
- Access and links to lifelong learning opportunities
- Opportunities to be involved in how we run our services
- Become a Social Health and Wellbeing Champion, have a say in the opportunities we offer
What you may need
- Do you need practical help at home? We can help by connecting you to services that can help you cope at home and live there safely
- Access to Health and Social Care
- Help with access to and applying for benefits
- Referring to CAB (Citizens Advice Bureau) or Sutton Age UK for a Benefits Health Check
- Help to deal with debts, we can refer you on to get professional debt advice
- Do you need grab rails in your home to make it safer for you to move around? We can help with access to one of our Trusted Assessors who will assess and support you to apply for these and other home adaptations
- Referral for home energy checks (are you on the right tariff?). You could save money by having an energy tariff check
- Do you need help weekly sorting through and dealing with post and bills?
- Do you need help accessing transport for hospital appointments?
- We offer short-term crisis support if things are not going so well
- Reassurance if your family are on vacation, we can increase the contact we have with you for short periods of time
These are just some of the ways we can support you while living at Sutton Housing Society. To contact a member of our Support and Prevention Service, please call 020 8642 1500 – Option 4.
“Sutton Housing Society making senior living a positive later life experience that meets the needs of individuals”